Shipping policy

Bulk Orders

For bulk orders exceeding 1000 tons, we will coordinate directly with the supplier to arrange the most efficient shipping method. The shipping terms and conditions for bulk orders will be agreed upon between the supplier and the customer.

Small Units

For smaller quantities, we utilize third-party logistics providers to ensure timely and reliable delivery. Please note that the shipping terms and conditions of the third-party logistics provider may apply in these cases.

Shipping Costs

Shipping costs will be calculated based on the weight, dimensions, and destination of the shipment. We will provide you with an accurate shipping quote before finalizing your order.

Shipping Methods

We offer a variety of shipping methods to suit your needs, including:

• Ground Shipping: For standard deliveries within [country/region].
• Air Freight: For expedited shipping to international destinations.
• Sea Freight: For large shipments to overseas locations.

Delivery Times

Estimated delivery times will vary depending on the shipping method chosen and the destination. We will provide you with an estimated delivery window when you place your order.

Tracking

Once your order has shipped, you will receive a tracking number to monitor its progress.

Shipping Address

Please ensure that the shipping address you provide is accurate and complete to avoid delays.

Customs and Duties

For international shipments, the customer is responsible for any customs duties, taxes, or fees imposed by the destination country.

Damaged or Lost Shipments

If your shipment arrives damaged or is lost, please contact our customer support team immediately. We will work with the carrier to resolve the issue.